Terms and Conditions

These General Terms and Conditions (hereinafter: General Terms and Conditions) regulate the relations between the company Buy Chat d.o.o., OIB: 20406323095, Av. Dubrovnik 15, Zagreb (hereinafter: the Company) as a service provider and Service User (hereinafter: the User ). All relevant regulations of the Republic of Croatia that will be in force on the day of the beginning of the provision of services, ie after that day, shall apply to all mutual relations between the Company and the User that are not specifically regulated by these General Terms and Conditions. 

Following the above, before entering into a business relationship with the Company, it is necessary to carefully read these Terms and Conditions and Privacy Policy. 

Article 1 - Services 

The Company provides its Users with data processing and documentation services related to the Sweepstakes (hereinafter: Services). Users of these Services may be natural persons who have concluded contracts for the organization of the Prize Game, natural persons who submit data and documents of third parties, third parties who submit data and documentation collected in the course of their business activities. 

Article 2 - Use of Services and Fees 

 By accepting the Company's offer, regardless of the subsequent delivery of the agreed documentation, the User enters into a contractual relationship with the Company, and confirms that he has fully read, understood and accepted the application and obligation of the General Terms. Use of the Services is possible only and exclusively with the consent to act in accordance with these General Terms and Conditions. Simultaneously with the acceptance of the Company's offer for the provision of Services, the User undertakes to pay the agreed fee to the Company's account and submit the necessary documentation, all in the manner and within the period as determined by the offer. The manner and deadline for providing the Services will be determined by the offer itself. In the event that the User, after receiving a calculation of a potential claim, decides not to take further action to try to collect his claim, and accepts the offer which includes the organization of an initial meeting for legal advice, the Company has no obligation to refund part of the fee. The Company undertakes to refund the fee paid to the User in full if it has not provided the User with services for reasons that lie exclusively with the Company. 

Article 3 - Exclusion of the Company's liability 

 The User is solely responsible for the delivery of correct, complete and true documentation on the basis of which the Company organizes the Prize Game. The Company undertakes to provide the Services in accordance with the rules of the profession and with special care. The Company is not liable to any person for any type of damage that may occur directly or indirectly as a result of using the Services. 

Article 4 - Protection of personal data 

 The Company collects and processes the User's personal data. A detailed overview of the processing and protection of personal data is available in the Terms of Use of the survey and the privacy policy. 

Article 5 - Marketing 

 In accordance with the Electronic Communications Act (OG 73/08, 90/11, 133/12, 80/13, 71/14, 72/17), the Company is authorized to use the data on the User's email addresses for the purpose of selling products and services. , for direct promotion, including sending newsletters and the like. 

Article 6 - Publication 

of the General Terms and Conditions These general conditions are, in accordance with the Civil Obligations Act (OG 35/05, 41/08, 125/11, 78/15, 29/18) and the Consumer Protection Act (OG 41/14, 110/15, 14 / 19), published on the websites www.buychat.me and are available in the business premises of the Company.

Article 7 - Changes to the General Terms and Conditions 

 The Company is authorized to change the General Terms and Conditions at any time and the Users are obliged to get acquainted with all changes to the General Terms and Conditions. Amendments to the General Terms and Conditions enter into force on the day of their publication on the websites www.buychat.me . By using the said website, it is considered that the User has agreed to the amended General Terms and Conditions. 

Article 8 - Consumer rights 

 For possible complaints and objections, it is necessary to contact in writing to the e-mail address [email protected] or to the address of the Company - Av. Dubrovnik 15, Zagreb. The company will respond to the complaint or objection within 15 days. 

Article 9 - Applicable law and jurisdiction 

 The law of the Republic of Croatia applies to these General Terms and Conditions. In the event of any dispute regarding the interpretation, content, application or violation of the General Terms and Conditions, the competent court will be in Zagreb, Croatia.